FAQ

Access to the Hotel
Your room card gives you access to your room and, at night, to the hotel entrance. Simply hold the card up to the card reader at the night entrance (20 metres to the right of the main entrance) and you’re in.
Arrival
Reception is open daily from 06:30 a.m. to 10:30 p.m. Arrival is possible at any time from 03:00 p.m. until late at night. From 10:30 p.m., check-in is only possible via the night check-in kiosk. You can enter the building via our night access, to the right of the main entrance. You will receive the code for night access by e-mail on the day of arrival. An early check-in can be booked on arrival for a one-off charge of € 20,-, subject to availability.
Arrival by car
From the highway towards the center, follow the Altstadtring until Sendlinger Tor and turn into Lindwurmstraße. Follow this street until Goetheplatz and turn left into Häberlstraße. The Hotel Gio is directly on your left.
Best-Price-Guarantee
Book easily and comfortably direct on Hotel Gio’s website and secure yourself the best price.
Book by phone
No, due to the transparency, bookings by telephone are not possible. You are welcome to book directly on our website, however, should you have any problems we will always be happy to assist you.
Breakfast
Book your Italian start into the day before your stay for € 16,90 per person/day. Children up to 6 years old have breakfast for free, children aged 7-10 years old for € 7,90 per breakfast. Breakfast time: Monday to Friday from 07:00 a.m. – 10:00 a.m., on weekends and holidays from 07:30 a.m. – 11:30 a.m. Experience with us the best of the morning!
Cancellation
We offer flexible and non-cancellable rates. The cancellation policy for your booking can be found in your booking confirmation.
Check-Out
Check-out is until 11:00 a.m. on the day of departure. Would you like to stay longer in your room? Depending on availability, you can book a late check-out for € 25,- and stay in your room until 02:00 p.m.
Gio Parking
You are welcome to book the underground car park on site for € 22,- per night, subject to availability. Please note: The passage height is max. 1.80 metres.
Gio goes Green
Your room will not be cleaned automatically during your stay. You can obtain towels or toilet paper from reception at any time on request. Would you still like your room to be cleaned? Please let reception know by 11:00 a.m. on the same day at the latest. We will be happy to clean your room free of charge.
Luggage Storage
We will be happy to store your luggage with us before arrival or after departure, while you are still on your way.
Safety
Only hotel guests with a valid key card can access your Hotel Gio. So keep your room card safe. In case of an emergency, your Gio-Team can be reached by phone 24/7: +49 (0)89 599939 01.
Shampoo & hair dryer
For your perfect styling on the go, all rooms are equipped with soap, hair & body shampoo and a hair dryer.
Payment
Your Hotel Gio only accepts card payments, unfortunately cash payments are not possible.
Public Transport
Your Hotel Gio is located in the centre of Munich directly on Goetheplatz. Here you have direct access to the underground (lines U3 and U6) and buses. The stops are just a 2-minute walk from the hotel entrance.
Pets
Dogs are welcome and can be booked for 10,- € per night.
Reception hours
The reception desk is staffed from 06:30 a.m. to 10:30 p.m. In between you are able to enter the hotel via the night entrance.
Wi-Fi
Available throughout the hotel free of charge for our guests. You will receive the access data at reception upon check-in.

Perfect location

  • Subway station Goetheplatz - 200 m

    (Subway lines U3 / U6)
  • Theresienwiese / Oktoberfest - 600 m
  • Central Station - 1,4 km
  • Marienplatz (Citycenter) - 1,7 km
  • Sendlinger Tor - 950 m
  • Allianz Arena (FC Bayern soccer stadium) - 13 km
    
(direct connection via U6)
  • Fair grounds - 12 km

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